Boiler Operation - Update

Dear Members,
I am writing to update you on the ongoing heating and hot water issue and to clarify exactly what the problem is. I apologise for the length of this message, but given the understandable frustration this is causing, I want to ensure you have the full picture.

The Problem
Our boiler has failed its safety certification. This is not due to a fault with the boiler itself, but rather a lack of gas pressure supplying it. This issue started following the installation of a new main gas meter off the main supply in July, the squash club gas supply feeds off the rugby club supply, travelling across the car park.

What We Did Today
The main challenge has been coordinating the availability of both the boiler engineer and the gas supply engineer to be on-site at the same time, availability being the main issue. Today, I spent three hours at the club with the boiler engineer and an engineer from Northern Gas Networks.

Together, they:
• Installed a new gas pressure test point
• Adjusted the pressure regulator at the new meter

The Current Status
Unfortunately, we were still unsuccessful in achieving the required pressure at the boiler. This means we still have no heating or hot water at this time.

We can only apologise again for this ongoing inconvenience. Please be assured we are doing everything possible to resolve this as quickly as a matter of urgency.

More details as they emerge

Kind regards,

The Committee

20/10/2026

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